IPMI Not Detecting Power Supply? Solutions not only for Supermicro H13SSL-N / H13SSL-NT

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IPMI Not Detecting Power Supply? Solutions for Supermicro MBD-H13SSL-N / MBD-H13SSL-NT

If your Supermicro MBD-H13SSL-N / MBD-H13SSL-NT motherboard’s IPMI is not detecting the power supply, try the following troubleshooting steps:

1. Check Power Supply Compatibility

  • Ensure you are using a power supply that supports PMBus (Power Management Bus).
  • Some power supplies do not support monitoring via IPMI.

2. Verify Connections & Cabling

  • Make sure the power supply is properly seated in the motherboard connector.
  • If you have a redundant power supply, check if both units are connected and functioning correctly.

3. Test with a Different Power Supply

  • If you have access to a compatible power supply, connect it and check if IPMI detects it.

4. Check IPMI via System Tools

If you prefer using ipmicfg instead of ipmitool, use the following commands:

a) Check Power Supply Status

Run the command: ipmicfg -sdr
Look for entries related to PSU or Power Supply.

b) Reset BMC (IPMI Controller)

Run the command: ipmicfg -r
This performs a cold reset of IPMI.

c) View System Event Logs

Run the command: ipmicfg -sel list
Check logs for any errors related to the power supply.

d) Check Power Settings

Run the command: ipmicfg -power
This displays the current power status.

e) Verify BMC Firmware Version

Run the command: ipmicfg -ver
If you have an older version, consider updating the firmware.

5. Update IPMI Firmware

  • Ensure you are running the latest BMC/IPMI firmware.
  • Download updates from the official Supermicro website:
  • https://www.supermicro.com

Special Note for Supermicro MBD-H13SSL-NT Users

If you are using firmware version 01.03.03 and none of the above solutions worked, try upgrading to 01.03.08:

  • BMC_H13AST2600-ROT-1401MS_20241224_01.03.08_STDsp.bin
  • As of January 30, 2025, this is a Release Candidate (RC) firmware version.

Related pages:

  1. Threats Associated with Using IPMI in Publicly Accessible Networks and the Necessity of Regular Updates - IPMI Best Practices
  2. How to activate SFT-OOB-LIC? (Please input the correct product key format. Click here to return)
  3. IPMI detection in the network (nmap, IPMIView)
  4. Supermicro Management Software Licenses for IPMI (SFT-OOB-LIC & SFT-DCMS-SINGLE & SFT-SDDC-SINGLE)
  5. IPMIView for Android & IPMIView for iOS & IPMIView for Windows & IPMIView for Linux
  6. IPMI Hard Reset
  7. New unique password for IPMI - BMC Unique Password
  8. IPMI - firewall ports
  9. IPMI upgrade via WEB-GUI
  10. New versions of IPMI without the required JAVA
  11. Administrator Password IPMI seen on port 49152
  12. IPMI password reset
  13. How to activate SFT-OOB-LIC and SFT-DCMS-SINGLE JSON license on Supermicro motherboards with old BMC Web? SUM (Supermicro Update Manager)
  14. How to activate SFT-DCMS-LIC IPMI license, if SFT-OOB-LIC license is already activated and it can't be uploaded through Web GUI?
  15. How to Reset the Chassis Intrusion Sensor (Critical - Physical Security) on Supermicro
  16. What is FRU (Field Replaceable Unit)?
  17. How to edit DMI / FRU Information via IPMICFG on Supermicro?